Course: Delivering Knock Your Socks Off Service
Authors: Bobette Hayes Williamson, Ron Zemke
Price: $89.95
CEUs: 2
Description: Create a service advantage for your customers and your company with Ron Zemke's, dynamic self-study, Delivering Knock Your Socks Off Service! Based on the proven success of the acclaimed Knock Your Socks Off series, this self-study course reveals the secrets of customer care in the same down-to-earth, easy-to-read style that's made Knock Your Socks Off the consistent choice for customer service training.