Course: How to Lead a Business Process Improvement Effort
Author: Kevin B. Cellars
Price: $79.95
CEUs: 1
Description: This intensely practical self-study course shows you what business process improvement is and what it isn't, why it's needed, what the benefits and pitfalls are, and how it differs from other performance improvement efforts. It's the essential business process improvement guide for executives, managers, and supervisors.