Course: Interpersonal Negotiations: Breaking Down the Barriers
Author: Len Leritz
Price: $79.95
CEUs: 2
Description: Learn how to recognize and understand your own needs and those of the other person, assess the other person's behavioral and emotional responses, encourage mutual understanding and acceptance so both sides walk away satisfied, acknowledge your own and the other person's perceptions and beliefs, avoid getting mired in the process, be creative and persistent to address and resolve blocks to successful negotiation.